Keeping You Connected Wherever You Are!

Helping the companies to deliver the best customer service. We assure to make our clients reach the heights of success by rendering the best of customer services all the time.

Who We Are

Roots BPO has been helping the companies to deliver its best inbound and outbound services. Being it's our core competency, we made "Our Quality" like this, it is more than just a promise/assurance of making our clients reach the heights of success by rendering the best of customer service at all times.

Inbound Services

Roots BPO employs over two decades of experience in offering inbound call center services with a well-trained staff, experienced and learned equipped resources. Our due diligent team is focused on providing finest inbound call center outsourcing services and improving communication so that potential customers feel empowered with the service and the present customers feel satisfied, this helps to improve the credibility of an outsourcing partner.

Outbound Services

Roots BPO boasts of high-quality and business efficiency by handling the task of outbound calls on behalf of your business. Excellent record of accomplishment is boasted by our team of professionals. Being a global IT-BPO with hands-down experience on offering the best service, we handle outbound calling task proficiently. Our expert resources & effective support handling mechanism, has helped us attain the reputation of adept outbound call center services provider.

Affiliate Marketing

Roots BPO is connected to the best affiliate marketing companies – networks, programs and platforms focused on social, mobile and app-related offers, lead generation, Phone call answering etc. If you are Looking for progressive affiliate partners, You can trust our affiliate network which is focused on delivering the best conversion rate by applying the best possible strategies on social, google AdWords. In addition, and other marketing tools and platforms. We put a lot of effort to bring a number of customers through affiliate marketing campaigns

Digital Marketing

Let Roots BPO's digital marketing team help you develop an online marketing strategy to drive more qualified visitors to your site and convert those visitors into leads and sales. We work with various companies and business to promote their products and services with our digital marketing services. Our experts are highly motivated to promote your business by applying their best strategies to reduce your CPA and increase your ROAS. So ready to get started? Contact us today and start dominating the web.

Our core aspects

Integrity

Process carried out with honesty, fairness and adherence to the words.

Innovation

Increasing effectiveness of our services through creative thoughts.

Intellects

Continuously striving for prolific knowledge in all concerned domains.

Inspiration

Considering every customer reaching us as our esteemed assets.

Frequently Asked Question

Why Choose Us?
  • We have years of experience in serving across diverse domains with varied customer requirements.
  • Our office functions all time round the clock and your geographic location is never a concern.
  • Skilled resources and smart working methods ensures highest quality and quick turnaround time.
  • Sophisticated infrastructure and latest technologies that assures maximum productivity.
  • We are fortified with multilingual expertise and can handle any type of customers with great effect.
  • Access to highly talented work force and skilled pool of resources.
  • You can enjoy staffing flexibility and can scale up or down as per needs.
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Do the Roots BPO center employees undergo any kind of training?

Our employees are pre-trained at handling calls and different situations. They are provided a fresher course before they start working on a new project. Your website, product and service guides, and previous mail correspondence with your clients help them understand your business better. 

Which type of customers do you serve?

We intend to build a long-term relationship with small, medium, and large companies alike, across the globe.

 

Are agents able to multitask in their free time?

Our agents are not encouraged to provide supplementary services or multitask, as this will shift their focus and affect the quality of our services. Also, we are billed on timely basis, so multitasking will be unfair to the client.

 

Contact Us

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